1. Overview & Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of BookMyCabin ("we", "us", "our"), operated by ThinkNovate LLP, including our website at bookmycabin.in and associated mobile and web portals. By accessing or using the platform as a student, visitor, or space owner ("Manage your Space"), you agree to be bound by these Terms.
2. For Students & Aspirants
We are dedicated to maintaining an uncompromising, distraction-free study sanctuary for every aspirant. As a student or member utilizing a BookMyCabin space, you agree to the following standards:
A. Code of Conduct & Study Discipline
- Strict Silence in Reading Halls: Mobile phones must be placed on silent or vibration-free mode at all times within reading areas. Voice calls must strictly be conducted outside premises or inside designated phone zones.
- Discussion Space Etiquette: Group study, verbal collaboration, and academic discussions must strictly be held inside designated Discussion Spaces and collaborative pods so that main cabin carrels remain undisturbed.
- Desk Cleanliness & Order: Desks must be kept neat and orderly. Food and messy snacks are strictly prohibited in study carrels; refreshments may only be consumed in designated cafeteria or pantry spaces.
- Mutual Respect & Safety: Any harassment, abusive conduct, or deliberate damage to facility equipment will result in immediate termination of membership and forfeiture of fees.
B. Transparent Pricing & Itemized Fees
- Itemized Checkout Breakdown: All charges—including the seat rental, one-time onboarding/admission charge, refundable security deposit, and payment gateway facilitation—are transparently itemized upfront before payment. There are zero hidden fees.
- Rate Stability: Confirmed booking rates remain fixed for the duration of the contracted billing cycle. Partner spaces cannot impose mid-term rent hikes.
- Official Digital Receipts: Every transaction instantly produces an official digital receipt with an immutable invoice reference (BMC-REC-YYYYMM-NNNNNN) and verifiable banking UTR.
C. Dedicated Locker Policy
- Locker Allocation: Where lockers are included or chosen, students receive an assigned dedicated personal locker for the tenure of their active plan.
- Permitted Usage: Lockers are provided exclusively for books, study notes, and personal electronic devices. Storing hazardous, perishable, or unlawful items is strictly forbidden.
- Keys & Security: Students are responsible for their physical locker keys or digital passcodes. The facility is not liable for valuables left unattended outside locked lockers.
D. Notice Period & Vacating Requirements
- Advance Notice for Full Deposit Return: To ensure an orderly transition and receive a 100% security deposit refund, students must submit advance notice (typically 7 to 15 days, as specified by branch policy) through their digital dashboard or in writing to the branch manager before vacating.
- Inspection & Settlement: Upon fulfillment of the notice period, return of locker keys, and clearance of dues, the security deposit is fully refunded within 3 to 5 business days via digital bank transfer, Cash or UPI as per the individual branch policy.
3. For Space Owners ("Manage your Space")
Reading room, library, and study cabin operators utilize BookMyCabin to manage floor plans, seat allocations, student billing, and public discovery listings:
A. Approval Prerequisites & Compliance
- Mandatory Terms Prerequisite: Acceptance of these Terms is a mandatory prerequisite for branch onboarding and listing approval. Space owners must maintain legitimate business credentials and comply with local fire safety, commercial, and operational standards.
- Legacy Branch Continuity: Existing approved branches remain active in search while adhering to ongoing service transparency and student protection requirements.
B. Facility Delivery Obligations
- Amenity Maintenance: Space owners must maintain all advertised amenities (Air Conditioning, High-Speed Wi-Fi, 100% Power Backup, Lockers, Discussion Spaces, Clean Washrooms) in continuous working order.
- Seat Inventory Accuracy: Seat maps, floor layouts, and vacancy counts must be kept accurate in real time to prevent double-booking.
- Deposit Custody: Space owners hold student security deposits in fiduciary custody and must process deposit settlements promptly upon valid student vacating notice.
C. Transparent Platform SaaS Rates
- Base Space Management: ₹4 / seat / month.
- WhatsApp Automation Outbox: ₹4 / seat / month.
- Direct UPI Collection: ₹1 / seat / month.
- Payment Gateway Auto-Collection: ₹7 – ₹10 / seat / month.
- AI & TES Smart Platform: ₹1,500 / month flat.
4. TES Interoperability & Digital Identity
Branches connected to the TES Ecosystem leverage synchronized attendance systems and other AI features(as part of later updates). Operational telemetry is shared securely between BookMyCabin and TES in strict compliance with applicable data protection laws.
5. Platform Role & Dispute Mediation
BookMyCabin acts as an intermediary technology platform connecting seekers and space operators. While independent operators manage physical facilities, BookMyCabin provides digital dispute mediation based on immutable transaction ledgers, audit logs, and verified receipts.
6. Grievance Redressal & Support
For inquiries, dispute escalation, or platform assistance, contact: teams@bookmycabin.com | Phone: +91 9496978328 | Grievance Redressal Officer: Vigneshwar K G, ThinkNovate LLP, 4/117 Mullai Street, Anuppanadi, Madurai 625009.